Mobile Top-up is now here!

Need to top-up your phone?

Update your Brightwell Navigator mobile app to access Mobile Top-ups.

How to Use Mobile Top-up

Log in to the app and follow these steps:

1. Tap Mobile Top-up

2. Enter the mobile number you want to top-up

3. Select the operator for that mobile number

4. Select the amount

5. Review your purchase – verify the mobile number

6. Tap Send and within minutes your Mobile Top-up will arrive!

Need help sending a top-up? If you have any questions, please reach out to support.

Frequently asked questions

What is a Mobile Top-up?

It is a simple way to send credits to a cell phone abroad. Using those credits, your family and friends in other countries can call, send messages, or surf the web. Mobile Top-ups are called many different things, you may know it as top-up, minutes, recharge, refill, load, or airtime.

How do I access the Mobile Top-up feature?

Log into the Brightwell Navigator mobile app and tap the blue Send Money icon to access this feature.

Do I need to enter my card information to use this feature?

No, you do not. We will use your Brightwell card information, which we already have on file.

Is the top-up added immediately?

Yes, it will be added to your cell phone account in minutes.

What cell phone operators are included?

A number of popular mobile operators are included. You will see the full list of operators after you enter your phone number.

Can my friends or family use this top-up feature as well?

At this time, Brightwell's Mobile Top-up feature is only available to Brightwell cardholders.

What if I put the wrong phone number?

Please open a support ticket and our team can assist you further.

Is there a limit to how many top-ups I can add per day?

Yes, there is a $30 limit on how much you can add per day.

Can I use Mobile Top-up if I don't have an Android device?

At this time, Mobile Top-up is only available via an Android device. This feature may roll out to the Web and iOS at some point in the future.